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Electrical Field Service Technician

Trade · Regents Park, Sydney NSW, Australia · Full-Time · $80,000/yr

Regents Park, Sydney: an Australian technical service business is hiring an Electrician / Electrical Field Service Technician to look after customers running commercial catering and foodservice equipment.

Who it suits: an electrician happy to go beyond routine installs, someone who likes digging into electrical problems, working out why a machine failed and putting a reliable fix in place on the customer's site.

Scope: many kinds of commercial equipment, mixing field service with diagnostics, testing, repairs, commissioning and technical support.

Development: specialised Australian industry experience gained alongside a professional service team.

Applicants from Pakistan should prepare an English résumé that details their fault-finding work.

Key Responsibilities

  • Service and repair the electrical side of commercial foodservice and catering equipment
  • Investigate failed equipment with systematic diagnostics and troubleshooting to pinpoint electrical faults
  • Check circuits and components with electrical testing instruments
  • Replace or repair faulty electrical components
  • Make wiring changes and equipment modifications where appropriately licensed
  • Attend customer sites for scheduled servicing and breakdown repairs, testing equipment afterwards to confirm it runs safely
  • Commission and install new commercial equipment
  • Support customers and other service staff technically, including troubleshooting enquiries by email and telephone
  • Help with service-related investigations and warranty assessments
  • Own each service job from initial diagnosis until it is complete
  • Liaise with suppliers and manufacturers to solve technical issues, sourcing and organising the spare parts and components each repair needs
  • Help with electrical preparation and equipment assembly, and contribute to warehouse and workshop operations when required
  • Keep clear records of service work completed, repairs made and parts used
  • Build professional relationships with customers as a representative of the service team
  • Follow established workplace procedures and electrical safety requirements

Requirements & Eligibility

  • A recognised trade qualification in the electrical field
  • Relevant electrical licence, or eligible to obtain the licensing required
  • Proven practical skill in diagnostics and electrical fault finding, and able to diagnose and resolve technical faults independently
  • Strong understanding of components, controls, wiring and electrical circuits
  • Demonstrated experience servicing and repairing electrical equipment, including appliance, electro-mechanical, industrial or commercial equipment
  • Commercial kitchen or foodservice equipment experience is advantageous
  • Previous experience as a mobile technician or in field service is highly regarded
  • Strong practical problem-solving and analytical skills
  • Professional customer service and communication capabilities, and able to work effectively with manufacturers, suppliers, contractors and technicians
  • Good job-management and organisation skills, with a reliable approach and close attention to quality and safety
  • Gas-related experience or licensing is advantageous
  • Forklift experience or licence is advantageous
  • Current Australian driver's licence or equivalent
  • Able to provide genuine evidence supporting your qualifications and relevant work experience
  • Overseas applicants with suitable trade backgrounds may be considered for sponsorship
  • Visa sponsorship is available for applicants who are eligible and suitably qualified

Apply: jobs@jobsabroad.pk · WhatsApp

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