Front of House Supervisor
Hospitality · South Melbourne, Melbourne VIC, Australia · Full-Time · $80,000/yr
South Melbourne, Victoria: a growing hospitality business wants an experienced Front of House Supervisor to step into a hands-on leadership role.
Responsibilities in brief: coordinate the FOH team, uphold service standards and help every customer have a consistently positive experience.
What the employer values: leadership shown in real venues, sound decisions and the ability to keep things moving under pressure. Busy service needs someone who takes ownership.
Evidence required: genuine hospitality experience you can demonstrate, with your past responsibilities, leadership capability and practical front-of-house knowledge clearly shown.
Applicants in Pakistan should prepare an English résumé that sets out each supervisory role clearly.
Key Responsibilities
- Run front-of-house operations during service, directing staff and allocating them across service stations
- Own each shift from open to close, coordinating handovers so key information gets passed on
- Monitor the flow of service and deal effectively with operational challenges
- Provide customer service that is professional and consistent
- Handle customer enquiries and resolve problems appropriately
- Oversee orders, cash handling and POS transactions
- Work closely with kitchen staff so service flows efficiently
- Check FOH presentation, cleanliness and food safety practices, keeping service and workplace standards up through every shift
- Help train and develop FOH team members
- Jump into operational duties to support the team at peak times
- Lead by example with professional conduct and strong work standards
Requirements & Eligibility
- Proven experience in a Front of House Supervisor or similar hospitality leadership role, including coordinating or managing hospitality staff
- High-volume hospitality or QSR experience is advantageous
- Strong people-management and communication skills, with confident problem-solving and customer service
- Stays organised, calm and effective when service is busy
- A strong sense of reliability and responsibility
- A professional approach to hospitality and a positive attitude
- Available across evenings, weekdays and weekends
- Current RSA Certificate
- Previous employment and relevant experience must be genuine and verifiable
- Must satisfy the applicable visa sponsorship requirements
Apply: jobs@jobsabroad.pk · WhatsApp