Sales Support Superstar
Trade · Auckland CBD, Auckland (Hybrid), New Zealand · Full-Time · $25/hr
Hybrid role, Auckland CBD. This Sales Support position is about building confidence at every stage of the customer journey. It goes beyond handling sales leads: you make sure customer needs are properly understood, information is handled accurately, and agreed solutions are carried through from first conversation to completion.
You will work with coaches and operational teams as a trusted link between customers and the wider business. Clear communication, attention to detail and the ability to check and coordinate customer requirements will keep every opportunity professionally managed and every customer's experience consistent.
It suits a relationship-focused professional who takes ownership, speaks with confidence and knows why accuracy matters with customer information and referrals.
Key Responsibilities
- Pick up customer requirements raised in coaching conversations and see them through
- Contact customers directly to confirm details and move agreed solutions forward
- Record, verify and action every customer opportunity accurately
- Coordinate referrals across the business from first identification to completion, and follow up leads so they progress on time
- Serve as a dependable contact point for customers, coaches and internal teams, representing the organisation well in every interaction
- Earn customer trust with professional, open and consistent communication, and maintain strong relationships with customers and internal stakeholders
- Spot missing or unclear information, arrange the right follow-up and pass customer requirements accurately to the relevant teams
- Track outstanding actions and own the follow-through
- Use sound judgement to resolve customer concerns and process issues
- Keep accurate records in the relevant systems and technology, balancing competing priorities without losing accuracy
- Help build a collaborative team focused on customer outcomes people can trust
Requirements & Eligibility
- Prior work in sales, customer service, client support or another customer-facing role
- Strong written and verbal communication skills, including confidence speaking directly and professionally with customers
- Able to build credibility and long-lasting customer relationships
- Careful with detail when handling customer information, and able to verify requirements and ensure accurate follow-through
- Excellent time-management and organisational skills, with the ability to juggle multiple priorities and stakeholders
- A proactive, accountable approach to customer service and a positive, customer-first mindset
- Resilient and adaptable when the pace is fast
- Confident with technology and quick to learn new systems
- Strong critical-thinking and problem-solving skills
- Works collaboratively within a wider team
- Reliable, professional and committed to accurate customer outcomes
- Sponsorship available for suitable overseas candidates who meet the role requirements and the visa criteria that apply
Apply: jobs@jobsabroad.pk · WhatsApp