Duty Manager
Onshore applicants only
Visa sponsorship
Hospitality · Nelson, New Zealand · Full-Time · $26 - $29/hr · Visa: Employer sponsored · Applicants: Onshore applicants only
Start with the basics. A licensed restaurant and café on the waterfront near Nelson, New Zealand is filling a permanent Duty Manager role. The venue serves up to 200 guests, trades daily and is busiest across summer.
Your shift responsibilities follow a clear order. Begin with a team briefing. Lead the floor and coach staff while service runs. Check that every procedure and checklist is followed. As the licensee on duty, apply host responsibility under the Sale and Supply of Alcohol Act 2012. Finish with an accurate cash-up, closing and handover, and refer serious guest issues to the Restaurant Manager. Hours are 30 per week at minimum, covering weekends and public holidays.
The employer holds accreditation and may be able to sponsor a work visa for the right person. Applications are accepted only from people who hold New Zealand work rights.
Organise your CV in the same order, with the certificate first, supervisory experience second and systems third. Complete your Nelson Duty Manager CV with Build AI CV.
Key Responsibilities
- Begin each shift by briefing the team on the plan for service
- Lead the floor during rostered shifts and set the standard and pace
- Coach and support staff while service is under way
- Confirm the team follows venue systems, checklists and procedures
- Hold the licence as Duty Manager, applying host responsibility and the Sale and Supply of Alcohol Act 2012
- Complete cash-up, opening, closing and handovers accurately
- Resolve guest feedback calmly; escalate larger matters to the Restaurant Manager
Requirements & Eligibility
- Duty Manager Certificate (Sale and Supply of Alcohol Act 2012), or ability to obtain one promptly
- National Certificate in Food & Beverage Service (Level 3) or equivalent, or working towards it
- Previous hospitality experience in a supervisory or shift-leadership role
- Good working knowledge of wine, beverage and food service, and confidence reading rosters against shift wage cost expectations
- Proficiency with venue systems such as IdealPOS, NowBookIt, Operandio, Slack and Loaded
- Right to work in New Zealand
Apply: Apply by email · WhatsApp
Visa guide: New Zealand Work Visa (AEWV) for Pakistanis